All products produced by the company are specially designed and manufactured according to the domestic operating environment based on the introduction of foreign advanced technology, and the products meet industry standards.
For the company's products, we make the following commitments to product after-sales service:
1. After the installation and commissioning of the equipment is completed and delivered to the user, the free warranty will be provided according to the contract requirements during the warranty period.
2. Ensure that our professional installers are responsible for installation and maintenance, and are equipped with full-time inspectors for acceptance.
3. After the installation and commissioning are qualified, the supplier shall be responsible for management.
4. Free accessories (except for man-made damage) during the warranty period, and supply spare parts at the ex-factory price for a long time.
5. The company provides all-day technical services during working hours. Normally arrive at the scene within 24 hours (inside the province) after receiving the notification of repairs, except outside the province (arrive at the scene within 3 days).
6. Comprehensive technical safety inspection and testing of the equipment from time to time to ensure the safe operation of the equipment.
7, after the installation is completed within three months after the return visit survey.
8. If the user is dissatisfied or dissatisfied with the after-sales service of Longzhu Machinery, he can directly call the complaint number 400-0900-710. The installation and maintenance department of Jinan Longzhu Hydraulic Machinery Co., Ltd. will handle and resolve it in a timely and serious manner to ensure customer satisfaction.
Every little thing you do is a big thing for Longzhu Machinery!